Privacy Policy

Effective Date: August 29, 2025

Biosoft Sports, a sole proprietorship based in California, United States ("we," "us," "our," or "Biosoft Sports"), operates the TeamBios website (the "Website" or "Platform") and related services (collectively, the "Services"). The Services provide final picks for the NFL season on a week-by-week basis, generated through our proprietary algorithms and code. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you access or use the Website or Services.

By using the Website or Services, you consent to the practices described in this Privacy Policy and agree to be bound by our Terms and Conditions. If you do not agree with this Privacy Policy, you must not access or use the Website or Services.

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting the updated Privacy Policy on the Website, with the "Effective Date" updated accordingly. Your continued use of the Website or Services after such changes constitutes your acceptance of the revised Privacy Policy. It is your responsibility to review this Privacy Policy periodically.

1. Information We Collect

We collect the following types of information when you interact with the Website or Services:

1.1 Information You Provide to Us

  • Account Information: When you register for an account, we collect personal information such as your name, email address, username, password, billing address, and payment information (e.g., credit card details or other payment method data). Payment information is processed by our third-party payment processors and not stored directly by us.
  • User Content: If you submit content (e.g., feedback, comments, or support inquiries), we collect the information you provide, which may include personal details.
  • Communications: If you contact us (e.g., via email or support forms), we collect your contact details and the content of your communications.

1.2 Information Collected Automatically

  • Usage Data: We collect information about your interactions with the Website or Services, including IP address, device type, browser type, operating system, pages visited, time spent on pages, referral URLs, and timestamps.
  • Cookies and Tracking Technologies: We use cookies, web beacons, pixel tags, and similar technologies to enhance your experience, analyze usage, and prevent unauthorized use. Cookies may store session information, preferences, or unique identifiers. You can manage cookie preferences through your browser settings, but disabling cookies may limit functionality.
  • Log Data: Our servers automatically log information such as access times, error reports, and activities (e.g., login attempts or pick access) to monitor security and usage patterns.

1.3 Information from Third Parties

  • Payment Processors: Our third-party payment processors (e.g., Stripe, PayPal) may provide us with limited information to confirm transactions, such as your name, partial payment details, and transaction status.
  • Analytics Providers: We use third-party analytics services (e.g., Google Analytics) to collect aggregated data about user behavior, such as page views and click patterns.

We do not knowingly collect personal information from individuals under 18 years of age. If we learn that we have collected such information, we will promptly delete it.

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide and Improve the Services: To create and manage your account, process payments, deliver NFL picks, personalize your experience, and optimize Website performance.
  • To Ensure Compliance: To monitor usage for compliance with our Terms and Conditions, including detecting and preventing unauthorized redistribution or resale of NFL picks.
  • To Communicate with You: To send transactional emails (e.g., account confirmations, billing notices), respond to inquiries, and provide customer support.
  • To Analyze and Enhance: To analyze usage trends, improve the Services, and develop new features using aggregated or anonymized data.
  • To Protect Security and Rights: To detect, investigate, and prevent fraudulent, unauthorized, or illegal activities, including potential violations of our intellectual property rights.
  • To Comply with Legal Obligations: To fulfill legal requirements, such as tax reporting or responding to lawful requests from authorities.

3. How We Share Your Information

We do not sell, rent, or share your personal information with third parties except as described below:

  • Service Providers: We share information with trusted third-party service providers (e.g., payment processors, hosting providers, analytics services) to perform functions such as processing payments, hosting the Website, or analyzing usage. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
  • Legal Compliance and Protection: We may disclose information if required by law, such as in response to a subpoena, court order, or government request, or to protect our rights, property, or safety, including enforcing our Terms and Conditions or pursuing legal action against unauthorized redistribution of our NFL picks.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity, subject to equivalent privacy protections.
  • Aggregated or Anonymized Data: We may share non-identifiable, aggregated data (e.g., usage statistics) with third parties for analytics or marketing purposes.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption (e.g., SSL/TLS for data transmission), secure servers, and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and using strong, unique passwords. Notify us immediately at [insert contact email] if you suspect unauthorized access to your account.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, or enforce our Terms and Conditions. For example:

  • Account information is retained while your account is active and for a reasonable period thereafter (e.g., to comply with tax or legal requirements).
  • Usage data may be retained for analytics or security purposes, typically up to 24 months, unless required longer by law.
  • User Content (e.g., support inquiries) is retained as needed to provide support or resolve issues.

When information is no longer needed, we securely delete or anonymize it in accordance with applicable laws.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal retention requirements.
  • Restriction: Request restriction of certain processing activities.
  • Data Portability: Request a copy of your information in a structured, machine-readable format.
  • Opt-Out: Opt out of certain data uses, such as marketing communications (if applicable).

To exercise these rights, contact us at [insert contact email]. We will respond within the timeframes required by law (e.g., 30 days under GDPR, 45 days under CCPA). We may require verification of your identity before processing requests.

California Residents (CCPA): Under the California Consumer Privacy Act, you have the right to:

  • Know the categories and specific pieces of personal information we collect, use, or disclose.
  • Request deletion of your personal information, subject to exceptions.
  • Opt out of the sale of personal information (we do not sell your information).
  • Not be discriminated against for exercising these rights.

Cookie Preferences: You can manage cookies via your browser settings or by opting out of non-essential cookies through our cookie consent tool (if applicable). Note that disabling cookies may affect Website functionality.

Marketing Communications: If we send marketing emails, you can opt out by clicking the "unsubscribe" link or contacting us. Transactional emails (e.g., billing confirmations) cannot be opted out of while you use the Services.

7. International Data Transfers

The Website and Services are operated from the United States. If you access the Services from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Services, you consent to such transfers and processing. We take steps to ensure that any international transfers comply with applicable laws, such as using standard contractual clauses where required.

8. Third-Party Links and Services

The Website may contain links to third-party websites or services (e.g., payment processors or external analytics tools). We are not responsible for the privacy practices or content of these third parties. Review their privacy policies before providing any information.

9. Children’s Privacy

The Website and Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly. If you believe we have collected information from a minor, contact us at [insert contact email].

10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:

Biosoft Sports
support@teambios.org

11. Governing Law

This Privacy Policy is governed by the laws of the State of California, without regard to its conflict of laws principles. Any disputes arising under this Privacy Policy shall be subject to the dispute resolution provisions in our Terms and Conditions.

By using the Website or Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.